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Hotel · Vienna · Vienna (Area)

Hotel Caroline

A 3-star stay in Vienna, close to Belvedere Palace and well connected to the city centre.

  • Rated 8.8 by guests
  • Within 2 km of Belvedere Palace
  • Free Wi-Fi throughout
8.8 Great 6918 reviews Booking.com 8.8 · 6918 reviews

About

Hotel Caroline

Hotel Caroline sits on Gudrunstrasse in Vienna, a practical base for exploring the city. The 3-star property features a range of rooms, from singles to family rooms and a junior suite, all with air conditioning, heating, and flat-screen TVs. Some rooms include a bathtub, a sauna, or a balcony.

Guests can enjoy a bar/lounge, a garden, and a spa lounge with a sauna. The hotel provides a 24-hour reception, luggage storage, laundry services, and secure key card access. Breakfast is served, and special diet menus can be accommodated. Parking is available on site, including an electric vehicle charging station.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Dining earns high marks — Guests rate the dining experience at 9, with breakfast frequently mentioned as tasty and satisfying.
  • Service is consistently praised — Multiple reviews highlight helpful and friendly staff who go above and beyond.
  • Good transport connections — Easy access to the subway, city centre, main train station, and other transport hubs makes exploring the city simple.
  • Clean and comfortable rooms — Rooms are described as clean, bright, and modern, with recently renovated bathrooms in some cases.
–

Worth weighing

4 to weigh
  • Location could be better — While transport links are convenient, the immediate area is rated lower for location compared to other aspects.
  • Price and service rated average — Guests rate price and service at 7, suggesting the value is decent but not exceptional.
  • Check-in times may be limited — Check-in is only possible between 14:00 and 23:59, which could be inconvenient for late arrivals.
  • Breakfast can be unremarkable — Some guests find breakfast just okay, not a standout feature.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Air conditioning

Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Sauna
  • Heating
  • Bathtub
  • Air conditioning

Triple Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Comfort Double Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Junior Suite Terrace

  • 1 King-size bed
  • Sauna
  • Heating
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room comforts

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Sitting area
  • Flat-screen TV
  • Parquet floor

Hotel services

  • 24-hour reception
  • Luggage storage
  • Laundry
  • Key card access
  • Fax/Photocopying
  • Safe deposit box

Wellness and leisure

  • Sauna
  • Spa lounge
  • Fitness centre
  • Garden area
  • Garden furniture
  • Leisure/ TV room
  • Game room
  • Board games

Food and drink

  • Bar/ Lounge area
  • Special diet menus
  • Welcome drink

Practical extras

  • Wi-Fi
  • Parking
  • Electric vehicle charging station
  • Pets allowed
  • Non-smoking rooms
  • Allergy-free rooms
  • Lift
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 6918 reviews

Guest-rated 8.8/10 from 6,918 reviews

Booking.com · 8.8 · 6918 reviews
Rooms and cleanliness8.0
Location7.0
Dining9.0
Price and service7.0
8.8Verified guest

“The hotel has a modern style and everything is excellent. Rooms are contemporary with newly renovated bathrooms, a good-sized table, and English TV channels. I recommend it to everyone.”

8.8Verified guest

“The room was large and the internet worked well.”

8.8Verified guest

“Breakfast was decent.”

8.8Verified guest

“Clean room, tasty breakfast, comfortable bed, good location, and excellent staff.”

8.8Verified guest

“It was fine.”

8.8Verified guest

“The location is great, with easy transport access, shops, restaurants, and superb staff.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Belvedere Palace: The palace is within 2 km of the hotel, and the area is well served by public transport for reaching other landmarks.

City Centre: The underground gives quick access to the historic centre, where you'll find shops, restaurants, and major attractions.

Main Train Station: A short walk or ride away, the main station connects you to further destinations in Austria and beyond.

Gudrunstrasse 138, Vienna, Vienna (Area), 1100, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
32 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Hotel Caroline?

Check-in is from 14:00 until 23:59. Check-out is from 06:00 to 12:00.

Is parking available at the hotel?

Yes, parking is available on site, and there is also an electric vehicle charging station.

Are pets allowed?

Yes, pets are allowed at the hotel.

Does the hotel have air conditioning?

Yes, all room types are equipped with air conditioning.

What are the breakfast options?

Breakfast is served at the hotel, with special diet menus available on request.

Nearby

Other top-rated stays in Vienna

Want a different style or budget? Here are more highly-rated options in the area.

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9.1

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9.3

Zoder Apartments

Guest-rated 9.3/10 — among the top stays in Vienna.

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The bottom line

Hotel Caroline is a reliable 3-star in Vienna that delivers on comfort, service, and transport links, with strong dining and a generally positive guest experience. Some trade-offs include a less central location and average value for price.

8.8A solid choice for travellers who prioritise service and easy access to transport.

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